Last Updated: December 15, 2025

DigiPuppet Design Co., Ltd. (“DigiPuppet Design,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://digipuppet.tw/, engage with our digital content, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Company or organization name

• Phone number

• Project inquiries, messages, or proposal requests

• Any information submitted via contact forms or direct communication

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device and operating system information

• Pages viewed, time spent on the site, and referral URLs

This information is collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and communicate with you

• Provide, operate, and improve our services

• Understand website usage and performance

• Deliver marketing or informational communications (where legally permitted)

• Maintain security and prevent misuse or fraud

We do not sell or rent your personal information.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyze traffic and user behavior

• Support analytics and marketing insights

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain site functionalities.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, DigiPuppet Design processes personal data under the following legal bases:

• Consent – when you submit forms or opt in to communications

• Contractual necessity – to respond to inquiries or provide requested services

• Legitimate interests – to improve our website, services, and communications

• Legal obligations – to comply with applicable laws and regulations

5. Data Sharing & Third-Party Services

We may share limited personal information with trusted third-party service providers, such as:

• Website hosting and cloud service providers

• Analytics platforms (e.g., Google Analytics)

• Email and communication service providers

These third parties are authorized to use personal information only as necessary to perform services on our behalf and are required to safeguard your data.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal, accounting, or reporting requirements

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

8. Your Privacy Rights

8.1 GDPR Rights (EEA & UK Users)

If you are subject to GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

You may submit requests by contacting privacy@digipuppet.tw.
We will respond within 30 days, as required by law.

You also have the right to lodge a complaint with your local data protection authority.

8.2 CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected and how it is used

• Request access to personal information

• Request deletion of personal information

• Opt out of the sale of personal information

• Not be discriminated against for exercising privacy rights

DigiPuppet Design does not sell personal information.

We will verify your request and respond within 45 days, as required by law.

8.3 CPRA Rights (California Privacy Rights Act)

The California Privacy Rights Act (CPRA) provides additional rights, including:

• The right to correct inaccurate personal information

• The right to limit the use and disclosure of Sensitive Personal Information

DigiPuppet Design does not intentionally collect or use sensitive personal information beyond what is necessary to provide our services.

9. “Do Not Sell or Share My Personal Information”

DigiPuppet Design does not sell or share personal information as defined by the CCPA/CPRA.

If our data practices change, this Privacy Policy will be updated accordingly, and legally required opt-out mechanisms will be provided.

10. Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf. We may require verification of identity and proof of authorization before processing such requests.

11. International Data Transfers

DigiPuppet Design operates in Taiwan and the United States.
If you access our website from outside these regions, your information may be transferred to and processed in jurisdictions with different data protection standards.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

DigiPuppet Design Co., Ltd.